(Please note, all items must be fully shipped back within 10 DAYS of requesting a return authorization email.)
Please follow the instructions below for returns:
1) Gather all merchandise that came with your purchase (jewelry piece(s), original jewelry box/pouch, and security tags, if any are attached.) and place in the original box. Please note, you may not be eligible for a full refund if any items are missing or damaged from the return.
2) Include the original INVOICE with your return and seal the box.
3) Once packed up, write your RETURN AUTHORIZATION NUMBER on the outside of the box: RA#_________________
4) Mail the parcel back to KAVUT (102 Scollard St., Toronto, ON, M5R 1G2). We recommend you insure you and track your package.
5) Once KAVUT has received the parcel, an email confirmation of receipt will be sent. If the return is approved, the refund will be processed within 5 business days.
For more details, visit the Return Policy page. Please do not hesitate to contact us, if you have any further questions about our return policy or procedure.